As of September 24, 2021
Our temporary phone line is active
Our hotline numbers are not yet operational
514 287-3289 and 514 664-3233
Our VOIP provider had a major outage forcing us to interrupt this service for a few days. We are back with our usual numbers 514 287-3289 and 514 664-3233 to talk to our receptionists and leave a voice message!
Clinics are open 7/7 days from 7:30am to 10pm
Reception hours are:
9am to 6pm on weekdays
from 10am to 3pm on weekends
Clinics are still OPEN during the 7/7 day curfew
Following the government's announcement, a curfew has been in place since January 9th; it includes exceptions for certain disciplines such as acupuncture and physiotherapy
For appointments after curfew, a receipt is given to the patient at the end of the session so that he/she can return home without worrying
Covid Spring 2021
We have installed mandatory measures and protocols in our clinics, decreed by the health emergency, while maintaining our operations safely. Masks must be worn at all times:
Procedural (surgical) mask recommended
Personal mask with a minimum of 2 layers of fabric
Notice regarding Osteopathic services
Effective immediately, manual osteopathy services are now subject to service taxes. This change is the result of a directive from the Canada Revenue Agency (Excise and GST/HST News - No 108) also adopted by Revenu Québec.
Notice regarding reimbursements by certain insurance companies
Most private insurance companies cover the services offered by the Altermed clinic. We strongly suggest that you check your policy before a first consultation with your therapist to avoid unpleasant surprises.
Ex: Osteopaths I.O. or FRT are not covered by Medavie Blue Cross or Canada Life (Greatwest)
The status of therapists is indicated on their profile pages.